HOMECOMMON QUESTIONS

COMMON QUESTIONS

Do you have questions? Most of our potential patrons do? The first place you might want to check is our list of commonly asked questions below. If you don't see your question here or you would like us to elaborate a bit more on one of the questions below, please do not hesitate to give us a call or email us. Our friendly and approachable customer service agents and fully trained and ready to answer any issues you bring to us. Contact us today and get your questions answered.

DO YOU PROVIDE SERVICE TO AREAS OUTSIDE OF ANN ARBOR?
Yes, we do! Our service areas grows with the continued success of our business. If you don't see your city listed on our service area page, just give us a call. Chances are, we can provide you with the same great service.
A tip is solely at your discretion, and you're certainly not required to tip your driver, as your tip is included with your total price of services.
Yes, that is perfectly acceptable if you want to stay out longer. You will be asked to pay for every 15 minutes you go over based on the hourly rate you were given in your agreement.
We need a bit more information to answer this question. A lot of the answer is really dependent on how you are going to be using the vehicle you rent. Are you going to need a lot of space, do you want to be able to stand, is your group into moving on the dance floor? The limo bus is going to provide a lot more room for physical activity, but if you just want to lounge around in luxury and you don't care about moving around much, a limo might be more to your liking. This is something you can certainly discuss with a customer service representative as they walk you through your options.
You are asking about availability, we keep a calendar of all of our bookings. If you contact one of our friendly and knowledgeable booking agents, they will be able to answer any of your questions about availability.
Yes, a security deposit must be placed on a credit card.
To pay for your rental, you may use a credit/debit card, travellers check, or pre-approved bank check.
Of course! There are iPod/MP3 capable sound systems on the interior of our vehicles for all of your listening desires.
WHAT IF I HAVE TO GO TO THE RESTROOM WHILE RIDING ON THE LIMO BUS, IS THERE A FACILITY AVAILABLE?
There are no restrooms on any of our vehicles, but our chauffeurs will be happy to stop the bus at any time for you to use a restroom.
You can certainly drink at the granite topped bar areas, but please do not smoke in any our vehicles, as it is prohibited and you will be charged for doing so.
You are in no way limited, you can go as far as you like providing you stay within the time frame you signed up for. Keep in mind, though, travelling over 50 miles could cause you to be charged a fuel fee.
No, you will be given a set price when you book your vehicle and this covers everything. Hidden fees would be against everything we believe in as a company.
Your group's ride on the party bus is totally flexible. There is no extra charge for stopping anywhere you want when you want.
A limousine is generally better for elegant events that call for a polished exterior, while limo buses offer more features as well as stand up room for when you're looking for space to party.
Most certainly, it is our goal to be available to you whenever you need it. So, that means we are open seven days a week, 24 hours a day.
We require a six hour minimum rental for all of our trips. For more information on rental requirements, simply give us a call!
Yes, winter, spring, summer, and fall, we are open 365 days to serve you. If we can't serve you we can recommend other companies such as Limo Service Novi MI and Limo Service Lansing MI.